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Cottingham & Butler, Inc.
Website Privacy Policy

Last Updated: July 30, 2026


Introduction


Cottingham & Butler, Inc. and its insurance services affiliates (“Cottingham & Butler,” “we,” “us,” or “our”) provide insurance brokerage, employee benefits, and risk management services. This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website, www.cottinghambutler.com (the “Site”).


1. Information We Collect


Information you provide. When you contact us, request a quote or consultation, subscribe to communications, or submit a form, we may collect your name, employer or company, email address, phone number, state, and details about your insurance or coverage interests.
Information collected automatically. When you visit the Site, we and our service providers collect device and usage information through cookies and similar technologies, including IP address, browser type, pages viewed, and referring URLs. Our Site is hosted on a third-party platform and includes embedded content such as videos.


2. How We Use Information


We use information to respond to inquiries and requests; provide and improve our services and the Site; send communications about our services where permitted; ensure security and detect fraud; and comply with legal and regulatory obligations.


3. How We Share Information


We share information with:

  • Service providers and vendors that support our Site and operations (for example, website hosting, analytics, and IT security), under contracts that limit their use of the information to providing services to us;

  • Insurance carriers, markets, and affiliates as needed to respond to your request and service your account;

  • Government agencies, courts, and others as required by law or legal process.

We do not sell your personal information, and we do not share or use your personal information for advertising, including cross-context behavioral or targeted advertising.


4. Cookies and Tracking Technologies


Our Site uses cookies and similar technologies for essential functionality, security, and to understand and improve how the Site is used (analytics, including Google Analytics). We do not use advertising or cross-site tracking cookies. Our cookie banner allows you to accept or decline non-essential cookies before they are set.


5. Data Retention


We retain information for as long as necessary to fulfill the purposes described in this policy and to meet our legal, regulatory, and contractual obligations, after which it is securely deleted or de-identified.


6. Data Security


We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we handle. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.


7. Your California Privacy Rights (CCPA/CPRA)


California residents have the right to know and access the personal information we collect, to request deletion, to request correction, and to limit the use of sensitive personal information. Because Cottingham & Butler does not sell personal information and does not share it for cross-context behavioral advertising, we are not required to provide a “Do Not Sell or Share My Personal Information” opt-out. You may submit privacy requests as described in the “Contact Us” section below, and we will not discriminate against you for exercising your rights.


8. Children’s Privacy


Our Site and services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children.


9. Third-Party Links


Our Site may link to third-party websites and portals, including client login and payment portals operated by others. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy notices.


10. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent changes, and material changes will be posted on this page.


11. Contact Us


Cottingham & Butler, Inc.
800 Main Street, Dubuque, IA 52001
Phone: 1-800-793-5235
To submit a privacy request, please contact us using the information above.

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